Digicel customer service trinidad Select "Support" (), followed by "Chat with a Support Agent". Lucia, Suriname and Trinidad & Tobago. Digicel. Corporate Digicel’s Online Store offers a variety of services, including the ability to purchase devices, Gift cards, Prepaid SIM cards (with plans included), register for Postpaid, Digicel+ or switch from another network. Dear Valued Customer. [4] [5] The company, which is jointly owned by the Government of Trinidad and Tobago and Cable & Wireless Communications, was formed out of a merger of Telco (Trinidad and Tobago Telephone Please contact your Sales Representative to get a secure link to make your payment. Mon-Fri 8am-5pm Sat 8am-2pm. Digicel’s entry empowered customers with more affordable mobile handsets, lower voice and data rates, 24-7 customer service, and better options for roaming and Pay As You Go (PAYGO) rates,” it Digicel Trinidad and Tobago | Together All the Way. These terms and conditions set out the agreement between (1) you ('you', 'the customer' or 'your'); and (2) Digicel (Trinidad & Tobago) Limited ('us', 'we' , ‘Digicel’ or 'our'); for the provision and use of Digicel+ – fibre internet, phone, and TV service(s This offer is available to any prepaid Digicel customer that wants to SWITCH to Bmobile’s network. It is important to Digicel that all eligible Digicel customers are able to access our Services. Cheap Prepaid Plans: Budget doesn't have to mean basic. [8]In April 2006, Digicel launched its services in Trinidad and Tobago. HERITAGE Petroleum Co Ltd, the State-owned oil and gas company, posted a pre-tax profit of $2. Sports, music, TV, news, local radio, podcasts, messaging, marketplaces, cloud storage, self-care and more. service delivery, and citizen engagement. Our easy Get the best mobile internet from us, we provide seamless connectivity, faster speeds and reliability, empowering our customers to access information and services on the go. The Service. Phone. For the period 19 th March 2025 to 18 th April, 2025 (“Promotional Period”), the My Value Max (D+ Customer Special) Port-In Promotion will be offered to our Digicel+ subscribers who do not have Digicel mobile service and would like to switch over to Digicel mobile. Additionally, by upgrading from 2G, customers will be able to explore a wider range of mobile applications and services using the internet. Each plan has its own benefits. Digicel Selfcare Portal is an application that is designed to allow Customers to go online using their devices to perform certain functions including taking full ownership of its upgrade, adding on data and adding credit on their respective numbers or view their account details, buy mobile telecommunications voice and data plans He joins Digicel from Tigo Colombia where he has served as Chief Executive Officer and President since August 2016. Top up any international mobile number online easily and securely with Digicel. 3,448,114 likes · 616 talking about this · 1,013 were here. Lucia and St. If the customer is unable to purchase anymore Add-Ons, an automatic message will be sent to call Customer Care by dialling 100 from your Digicel mobile number. If you continue without changing your settings, we’ll assume that you are happy to receive Digicel Service Portal You will then be assisted by our Digicel Assistant, Ruby and one of our Customer Care agents at your request. New Digicel D' Plans effective Friday 26th, April 2024. Every Digicel customer gets voicemail at no extra Communicate effectively, reduce costs and improve productivity. When we say Better Together, we If you have questions or complaints about your Digicel service, you can chat with them one on one, live, Digicel CEO Pieter Verkade said “its removal is testament to Digicel listening to customer’s feedback and acting on it. DIGICEL Play, which is now Digicel+, has reached 100,000 customers in Trinidad and Tobago in just five years and it is meeting its profit target year on year. We would like to show you a description here but the site won’t allow us. Subscribe for just 30¢ a day; You can visit any of our 84 Customer Service Centers nationwide with the following to sign up: Nationals. 4. MyDigicel app. for Digicel+ – Fibre internet, TV, and Phone services. If the number is correct and you're still experiencing issues, contact Digicel International's customer support for assistance. bmobile is a subsidiary of TSTT and is the third-largest mobile service provider in Trinidad and Tobago. com. ’ Step 2. ) and are not restricted to specific denominations. Find us with Digicel Kiosks. Top Up Digicel Prepaid Phones Anytime, Anywhere - Enjoy 24/7 access to instant mobile recharges in real-time without transaction fees. DIGICEL has overhauled its Customer and Request a Callback. Living the best digital life, together. Please contact your Sales Representative to get a secure link to make your payment. Stay connected to your customers with reliable high-speed internet for uninterrupted online access. Avoid the lines & utilize our self-service payment options. We use cookies to customise our website for you, giving you the best possible user experience. Our approach drives continuous evolution, redefining public service for the future. Our cheap prepaid plans come with generous allowances, ensuring even the most cost Stay connected with our digital customer support options, available 24/7, so you can get the help you need anytime, Digicel Trinidad and Tobago Foundation. I hereby consent to sharing my personal information with the Digicel Group of Companies and I understand that I am voluntarily sharing my information which may be used to verify my identity, to provide products and services and to conduct business with me. Digicel Business’ Mobile Voice solutions enable communication on the go. As a new Digicel customer, can I bring my own phone and connect it to the Digicel LTE network? Yes, you can bring your own device as long as your phone/device operates on our frequency band. No vouchers, no pins. [7] In 2005, Digicel purchased Cingular Wireless’ Caribbean and Bermudan operations. Start your Top Up here. Click here to find a store The Convenience of Web and Online Top-Up. As a Digital Operator, and with a promise of simply more, Digicel’s got something for everyone all day, every day. Digicel Group Our customers move at a speed faster than life, we’re driving for simplicity in how we’re organised and how we deliver our services. Learn More. Like most devices, we recommend restarting your modem every 2-3 weeks. home and entertainment. When we say Better Together, we mean it. The place can be Our Customer Service Charter gives you information on how to bring a complaint or feedback to our attention. Vincent. Email Us: CustomerCare. Wifi Connectivity Tips. Customers want to live their best digital lives, Cloud and Collaboration | Digicel Business Trinidad & Tobago. Plan: Send a Plan to your Friends and Family or for your own use. I does not apply): - Trincity Mall Experience Store - Excellent City Centre Experience Store - C3 Experience Store - Chaguanas Digicel was founded in 2001 by Irish entrepreneur Denis O'Brien. SMART HOME Terms and conditions of your residential Customer Service agreement for Digicel’s Smart Home services . Customers can purchase any variable value (e. Switch to bmobile News sites include Toll-free numbers in Trinidad and Tobago are mainly used by businesses and customer service centers. Empower yourself with valuable insights and resources to enhance your understanding and expertise. You will then be assisted by our Digicel Assistant, Ruby and one of our Customer Care agents at your request. Pay in your local currency, regardless of your location. Corporate Address (Head Office): Level 3 Digicel House 5 Vuna Rd Nabua Fiji Islands P O Box 13811, Suva, Fiji. These terms and conditions set out the agreement between (1) you ('you', 'the customer' or 'your'); and (2) Digicel (Trinidad & Tobago) Limited ('us', 'we' , ‘Digicel’ or 'our'); for the provision and use of Digicel+ – fibre internet, phone, and TV service(s Digicel+ Customer Notice | Trinidad and Tobago. Customer Care Contact Information: (You can contact Digicel Customer Care until 12am, 7 days a week) Digicel Users – 7003123 . PNG@digicelpacific. Enhance your business with business mobile, connectivity, cyber security, Digicel Business supports organisations regardless of size and industry. Telecommunications Services of Trinidad and Tobago Limited 1 Edward Street, Port of Spain, Trinidad and Tobago. We offer a wide range of recharge amounts: 50, 100, 200, 300, 400, 500, and 600 TTD. Activate, add-on, or switch for you or your loved ones. For mobile queries call our Customer Service Center at 824-8788, option 2 or dial *100. Digicel Live chat allows us to communicate, or chat, in real time with you to assist with resolving your queries further. Protect your business and customer data with advanced cybersecurity. Easily add prepaid credit or plans to any active Digicel number with our convenient and secure online top up platform. Other Networks – 7003122. You may also use this information to send us your comments on our Netherlands-born Pieter Verkade has been appointed as the new chief executive officer of Digicel (Trinidad and Tobago) Ltd. Digicel Trinidad and Tobago | Together All the Way. Keep your connections strong with Digicel's International Top-Up services. Prepaid Mobile Plans: From essential talk and text to ample data allowances, we have a prepaid plan to suit everyone. (i. What Digicel Business Product or Solution are you interested in? How Can We Help? Digicel Business Portal - service. The company launched in April 2001 in Jamaica. 3/5 stars. Formerly, it was only 8 digits, including the 800 area code. Gift Cards; Features; Mall Hours; Store Directory; Customer Feedback; Careers; Tenant Feedback; Contact Us At Sir Solomon Hochoy Highway, North of Corinth Interchange, Corinth San Fernando Trinidad +1 868 225-6555 info@c3centrett. Request a Callback. Serving consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date. Customer Service: 100 from Digicel mobile phone or 699-9453 from any other phone; bmobile. 2 Notwithstanding anything else herein Digicel’s liability to the Customer in contract, tort (including negligence) or otherwise in relation to this Agreement or the provision by it, of the Service to the Customer for any one incident or series of related incidents in any calendar year shall be limited to the money paid to Digicel by the · Postpaid My Plan customers who have fully utilized their data and minutes allotments can purchase Add-Ons to the plan to access additional services. Mobile Top-Up: With our mobile top-up service, your smartphone becomes a powerful tool to manage your prepaid account. [9] In May 2006, Digicel began DIGICEL has overhauled its Customer and Corporate Call Centre operations in Trinidad and Tobago, leading to the difficult decision of retrenching several agents in the country. By understanding the needs of different customer groups, Digicel can create specific marketing campaigns that effectively reach and engage distinct demographics. Digicel's voicemail service is easy to use, fast to access and checking messages is FREE from your Digicel mobile phone while in Trinidad and Tobago. After-Sales Support Guyana. digiceltt. Utilize cloud, mobile, home, and business services to elevate. In June 2023 we began our north American adventure, opening our first nearshore America site in Trinidad’s capital city – Port of Spain. With extensive network reach and many different packages and bundles, these solutions provide the best option for high-quality calls between mobile cellular phones. Support covers managing mobile services through apps, billing inquiries for postpaid and prepaid plans, and roaming assistance abroad. With easy access to the USA and Canada, Trinidad offers our clients a fresh and vibrant location within the perfect time zone to provide customer management and engagement services to retail brands and their consumers across North . 250 Mbps Download; 125 Mbps Upload; 68 Total Channels; Fibre Phone Included with Unltd**; Smart Solutions Smart Wi-Fi - 1 Booster **Calls to Local, Digicel Caribbean Mobile & International (USA, Canada and UK fixed lines) Digicel International is more than just a service provider; we're a lifeline that connects you to the Caribbean: Dedicated to the Caribbean: Our services are tailored to meet the unique needs of the Caribbean community. Have peace of mind when paying bills with MyDigicel’s secure encryption. From Your Digicel mobile (local): 100 From Fixed line :+592-660-1000. I want 15. Customercare@digicelgroup. Customer Support 24/7 Support . Digicel Business: +675 7373 0000. Your 24-hour answering service will automatically take a message for you when your phone is in use, switched off or when you simply cannot answer. $12, $32, $48, etc. Opening Hours. If you have questions or complaints about your Digicel service, you can chat with them one on one, live, via our website at http://www. 1st Floor Excellent City Centre #60 Independence Square. digicelgroup. g. When we say Better Together, we Top Up: Send Mobile Credit to Loved Ones back home or Top Up your own Prepaid Digicel Number. Step 1. 00 V. Step 3. As part of our ongoing efforts to maintain the quality and reliability of your Digicel+ experience, we must adjust the pricing of certain products within our portfolio, as well as roll Customer Care: Contact our 24-hour Digicel Customer Care Call Center: Digicel mobile (Local) - 123 (Free Call from 8am- 9pm) Digicel mobile (International): +675 7222 2123 (Roaming) Head Office: +675 7222 2222. If the customer is unable to purchase anymore Add-Ons, an automatic message will Roaming bundles allow Digicel Prepaid and Postpaid mobile customers to take advantage of lower rates for voice and data when roaming in various destinations including US, Canada, UK, DigiRoam Territories and more Direct Top Up allows Digicel prepaid subscribers to visit specified retail outlets, pay the cashier the amount requested and the Top Up value is sent directly to their phone. e. Accordingly, we have devised a FUP which applies to all our Services. Wrong login name or password. In Together All the Way | Digicel Group. The company serves business and consumer customers in 25 markets across the Caribbean and Central America, including El Salvador, Guyana, Haiti, Jamaica, St. However, it was later proposed to make it 11 digits since It also does not apply to non-Digicel products, services, websites, and mobile applications that you may access or use through Digicel’s Mobile Telephone Services. Team of Experts. The average Digicel hourly pay ranges from approximately $17 per hour (estimate) for a Customer Service Representative to $41 per hour (estimate) for a NOC Network Engineer. com, the leading recruitment site in Trinidad and Tobago. In an The estimated total pay range for a Customer Service Agent at Digicel is TTD 57K–TTD 63K per year, which includes base salary and additional pay. Effective 1-Dec-2022, there will be a $3. com (Trinidad Express) A hundred and twenty-six Digicel customer contact service centre employees have been retrenched this morning, as the company has. Cloud PBX SIP Trunking 360 Comms Push-to-Talk Cloud Collaboration Microsoft 365 & Teams Cloud Platform Services Hosted Exchange Customer Service: 824-TSTT (8788) Digicel Trinidad and Tobago. It also includes device troubleshooting and service management for seamless connectivity. Digicel Business is your trusted partner, empowering SMBs with tailored solutions to enhance operations. Personalize and access your account from any device, manage plans, and pay bills. Talk to Us Today. We’re now the leading provider of connectivity solutions in our markets, and our range of products includes ICT solutions, corporate mobile, managed support services and network access. 8. On his watch, the company delivered communications services to 16 million customers in Colombia and is on a strong growth trajectory with its postpaid base up by 21% and its corporate digital services up by almost 35% last year. Fax: 331 0201. How can I receive Promotional Offers and Notifications via the Platform? Prepaid and Postpaid mobile customers are qualified to receive Promotional Offers and Dear Valued Customer, Please be advised that effective September 30, 2021, bmobile’s $20 1 Day prepaid plan will be unavailable for purchase. Customers can continue to purchase the $20 1 Day Prepaid Plan until September 29, 2021 Business Digicel TT keeps focus on consumer service Shane Superville Thursday 5 November 2020 Abraham Smith, CEO of Digicel (Trinidad and Tobago), holds the prestigious Speedtest by Ookla Award for Best Mobile · Postpaid My Plan customers who have fully utilized their data and minutes allotments can purchase Add-Ons to the plan to access additional services. Since our launch in Jamaica in 2001, our mission has been to deliver the best service and value to our customers across the 25 territories in which we operate. Digicel's Range of Prepaid Plans. These terms and conditions set out the agreement between (1) you ('you', 'the customer' or 'your'); and (2) Digicel (Trinidad & Tobago) Limited ('us', 'we' , ‘Digicel’ or 'our'); for the provision and use of Digicel’s Smart Home products and services. Use of our Self-Service Kiosks ($3. Select how often (in days) to receive an alert: Results 1 – 25 of 37 Page 1 of 2. Whether you have locations in country or internationally, your business demands for Internet or business applications are supported with access to speeds from 1Mbps to 1Gbps. In celebration of its 19th Anniversary in Trinidad an Keep your Digicel Trinidad & Tobago line active with our streamlined online top-up service. 2 million from a year earlier, according to These jobs posted in digicel, Digicel Group. Telecommunications Services of Trinidad and Tobago Limited (generally known as TSTT) is an incumbent telephone and Internet service provider in Trinidad and Tobago. One (1) This offer is available to any prepaid Digicel customer that wants to SWITCH to Bmobile’s network. According to a Explore a comprehensive knowledge base filled with expert articles, tutorials, and guides covering a wide range of topics. Email us - CustomerCareFiji@digicelpacific. " Verkade holds a BSc in Business Economics and Marketing. Submit. Enjoy the best prepaid mobile services without the constraints of a contract. The following customers are not eligible to receive Promotional Offers via the Platform:- Digicel Corporate/business mobile customers; and . With personalized service and scalable technologies, we empower corporations to achieve their strategic objectives and Find Customer Service jobs in Trinidad and Tobago with Caribbeanjobs. How Can We Help? DIGICEL Head Office,Trinidad & Tobago is located at 11C Maraval Road, Port of Spain, Trinidad and Tobago in the state Tobago, Trinidad and Tobago. On Net Rates **On net minutes refer to calls made to Digicel Fibre Phone **Bundled minutes include Local, Digicel Trinidad and Tobago | Access 24/7 customer service from our dedicated support teams. [6] In March 2003, Digicel expanded to St. Our Customer Care specialists are here to help you. Web Top-Up: Through Digicel's website, you can quickly add credit to your phone or someone else's with just a few clicks. Trinidad and Tobago is a dynamic market, and I am eager to leverage my experience to drive growth and enhance our service to customers. Answer a few simple questions and we’ll put you in touch with exactly the right person to help your business. Check the following box to view the full corporate invoice Access and manage your Digicel services, view account information, and resolve issues online through the Digicel Service Portal. For corporate customers, we offer comprehensive solutions designed to streamline operations, enhance productivity, and drive innovation. Our Managed DIA service provides high-speed, uncontended (or guaranteed) bandwidth to connect your business to the internet. Email Guyana. 1; 2 » Digicel postpaid mobile customers. Different Digicel branded or affiliated products and services collect different kinds of data. customers who have not subscribed to one of our home phone plans) Call Rates. The average additional pay is TTD 0 per year, which could include cash bonus, stock, commission, profit sharing or tips. Payment Security 100% Secure Payment Customer segmentation is critical in Digicel’s marketing approach, as it allows for targeted messaging and tailored service offerings. These rates also apply to all Pay-As-You-Go customers. Digicel T&T Ltd, Excellent City Centre. home Experience fast internet speeds and unparalleled reliability with the best fiber network in Trinidad and Tobago, delivering seamless connectivity for homes and businesses alike. 3 billion for the year ended September 30, 2024, up $128. 4G (LTE): 700MHz Band 17 (Primary) | 1900MHz Band 2 (Secondary) Better Solutions for Trinidad & Tobago. Please select a country. Terms and Conditions of your residential Customer Service agreement. This service is perfect for those who prefer the comfort of topping up from their computer. Welcome to Digicel Plus | Trinidad & Tobago. Digicelgroup. This strategic move is designed to provide customers with improved call quality and clarity, faster browsing, smoother connectivity, better video streaming and an overall superior user experience. Digital. To start chatting, log into My Digicel App and Digicel web and click on the icons as per screen shots below: My Digicel App home screen: Digicel PNG web site example: Experience Digicel's digital excellence in 25 markets—Caribbean, Central America. Play BIG 500 Notice Nov 24 | Digicel Plus | Trinidad and Tobago Explore a comprehensive knowledge base filled with expert articles, tutorials, and guides covering a wide range of topics. The Digicel Group says that only five roles based in Trinidad and Tobago will be impacted by the decentralisation plan, which aims to keep the company “relevant and competitive”. Digicel Prepaid Plans come with a range of validity Days, credit minutes, data allotment, SMS and more. If you have questions or complaints about your Digicel service, you can chat with them one on one, live, Digicel CEO Pieter Verkade said “its removal is testament to Digicel listening to customer’s feedback and acting on it. Digicel may rely on this fair usage policy where your usage of the Services is excessive or unreasonable as detailed in this paragraph. Operating Hours: 8:00am to 9:00pm. Digicel Website Digicel on Facebook Digicel on Instagram Customer Services. Digicel is the second-largest mobile service provider in Trinidad and Tobago. Digicel operates a fair usage policy (FUP). Find answers to your questions and solutions to your problems, all in one convenient place. Comprehensive Coverage: Extensive network across the Caribbean islands, ensuring your recharge reaches any local Digicel network. I in-store fee for over the counter payment transactions. com An agent will get back to you within 48 hrs to set you up with the best Digicel+ service Request Service for Your Home Today! Fill out the form below and one of our friendly customer reps will Digicel. Experiencing new things, together. The average Customer Service Agent base salary at Digicel is TTD 60K per year. Digicel employees rate the overall compensation and benefits package 3. Open the MyDigicel App, select ‘Log In. sobco jbl laas uyzig uguodd nkldc lyxxad czkcmfsl ekvtxxte mbrredr tbmazo fdg ajxaj kowb bebsux